# Augment your customer experience.   AI made to support your team & customers.

## One platform to delight your teams and customers

Automate 50% of your inquiries with AI, let your teams focus on what matters.

- **AI Helpdesk**  
  Give superpowers to your teams and customers.

- **Chat widget**  
  Support from your website & mobile apps.

- **Shared Inbox**  
  Centralize your inbound communications.

- **Knowledge Base**  
  Make your customers more autonomous.

- **Support CRM**  
  Organize your customer data in a CRM.

- **Support Analytics**  
  Monitor and track your teams' performances.

## Build your perfect AI Agent in 4 steps

- **Step 1: Train your AI**  
  Teach Crisp about your product or business, using the public and private resources you already have. We automatically browse your website for you, but you can also import PDFs and write Knowledge Base articles.

- **Step 2: Create a Workflow**  
  Create an AI Agent workflow, using our no-code AI Agent builder or browse through our library of templates to kickstart your new support experience.

- **Step 3: Test & Deploy Workflow**  
  Deploy your AI Agent workflow, choosing which messaging channel you want it to trigger from: Web chat widget, WhatsApp, Messenger, Instagram, and even email.

- **Step 4: Validate & Measure**  
  See the messages that your users exchanged with your AI Agent. Refine your AI Agent if an answer was invalid. Quickly iterate to automate most of your customer support.

## Centralize all your inbound messages

All your inbound conversations from all channels go into one collaborative inbox. Your team can access, manage, and respond to messages efficiently.

## Let your users search for answers themselves

Leverage the power of asynchronous communication by creating, editing, and managing help articles. Create your own help center that fits your brand.

## Craft tailor-made automated internal workflows

Not ready for customer-facing AI agents? Crisp lets you craft internal workflows to speed up teams' replies and reduce manual work through a no-code solution.

### As your business grows, you're facing more complex queries.  Crisp makes it easy to solve them all.

### Instantly support leads and customers with a chat widget

Add a chat widget to your website or Web app in minutes. From landing pages to native iOS, Android, or React apps, talk to visitors in real-time, offer support when it counts, and guide users all the way to conversion.

### Keep information about your customers in Crisp's built-in CRM

Synchronize leads and customer data in a single CRM. Whenever you communicate with someone, you have access to their data and past interactions, enabling more personal and personalized conversations.

### AI that helps your teams and customers move faster

Smart replies, auto-summaries, writing tools, and a support copilot trained on your content, and much more. That's everything your team needs to handle more conversations with less effort.

### See how efficient your customer support team is

Get day-by-day metrics on how your support performs. Identify what you need to optimize to deliver a better service.

## Built for customer support, marketing, and sales teams. All together.

- **Customer Support**  
  Cross-channel customer support experiences using modern messaging.

- **Inbound Sales**  
  Sell more by automating your sales pipeline using chatbots and AI workflows.

- **Marketing**  
  Retarget customers by sending marketing emails and in-app messages.

## 10,000 companies have already made the move

Crisp has become a central asset for Reedsy, empowering the team to provide fast, personalized responses and make customer support more effective through AI-powered solutions.